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The Only Platform to Combine CSA & MVR Data

[This article originally appeared on the Commercially Carrier Journal website November 23rd, 2016]

by Aaron HuffCCJ

Managing driver safety and compliance can be a high-risk, time consuming process.

Staying on top of the data stream can be difficult with onboard computers and telematics systems pushing email alerts for every critical safety event – speeding, harsh braking, hours-of-service violations, and more.

A growing number of fleets also use video event recorders to capture additional data and risk observations.

Consumed by data, managers may not have enough time to remediate the risk that surfaces in their data by holding coaching and training sessions with drivers.

Vigillo has been providing CSA scorecards and data mining products in the transportation industry for more than nine years.

Vigillo has been providing CSA scorecards and data mining products in the transportation industry for more than nine years.

In the aftermath of an accident, plaintiff attorneys will likely seek punitive damages by proving that management knew — or should have known — of risks but failed to act in a timely manner.

For these reasons and others, technology providers see a demand for automated risk management systems.

Automated response

Recently, Vigillo and J.J. Keller & Associates joined forces to create an automated system to analyze and remediate risk.

Vigillo’s big data analytical platform, called Athena, captures fleet CSA violations from roadside inspections as well as real-time critical event and hours-of-service data from telematics systems. Fleets use the platform to identify areas of risk and deficiencies.

J.J. Keller has a library of online driver training courses. The companies have been working to map J.J. Keller’s training courses, by topic, to the specific areas of deficiency that Vigillo identifies for its fleet customers based on their CSA and telematics data, among other data sources.

If a driver has a speeding event, for instance, Vigillo automatically assigns the driver an online training course from J.J. Keller on speeding. Similarly, a driver with an hours-of-service violation, a bad pre-trip inspection, or other risky or non-compliant behavior would be assigned the appropriate training modules.

Vigillo will send drivers online training assignments from J.J. Keller when its analysis of fleet CSA and telematics data indicates an area of risk.

Vigillo will send drivers online training assignments from J.J. Keller when its analysis of fleet CSA and telematics data indicates an area of risk.

When the training is assigned to a driver, the driver automatically receives an e-mail with a link to take the online module. J.J. Keller updates Vigillo’s database with the status of the training and the results.

Steve Bryan, chief executive of Vigillo, says the system is designed to not overwhelm drivers with training videos. Training assignments could be prioritized based on a hierarchy of risk factors, for example.

Overall, the system will work like a “doctor-patient relationship,” he explains. Vigillo will diagnose the problem and assign the appropriate J.J. Keller training module for the prescription.

The doctor-patient relationship doesn’t end with a training prescription. Vigillo will continue to monitor the fleet’s CSA and telematics data and schedule check-up visits, so to speak, to determine if the prescription is working, he says.

Assuming the prescription works, a fleet should see a steady decrease in violations and crash risk.

Likewise, J.J. Keller will use the ongoing analysis to find areas where new and more customized training courses can address risk factors, says Brian Kubiak, director of marketing for J.J. Keller training.

Vigillo will begin pilot testing the new system next month, Bryan says, and will offer it to fleet customers for a flat fee, per driver, and require an annual contractual agreement.

Directed training

Instructional Technologies, Inc. (ITI), developer of Pro-Tread online driver training courses, has been working with telematics providers and its fleet customers to automatically assign Pro-Tread training courses based on critical safety events.

As an example, Dr. Jim Voorhees, chief executive of ITI, mentioned the possibility of automatically assigning training to events captured by Telogis Coach, an optional app

The Telogis Coach app is an automated tool for driver performance reporting.

The Telogis Coach app is an automated tool for driver performance reporting.

for the Telogis cloud-based fleet management platform.

Fleets use Telogis Coach to give drivers real-time feedback and alerts for safety and performance. Once Telogis Coach catches an exception, like a driver speeding or hard braking, a Pro-Tread training module could automatically be assigned to the driver to complete, he says.

Gorilla Safety offers a mobile fleet management system that comes complete with electronic logs, driver vehicle inspection reports (DVIRs), document management, accident reporting and more features.

The company says the system will include a scorecard feature for drivers and managers by the end of this year. The scorecard will give drivers instant alerts and a summary view of their safety and compliance performance. This in-cab mobile app will help fleets fix problems in real time rather than waiting for a reactive response from management, says Tommy Johnson, co-founder of Gorilla Safety.

Gorilla Safety

Gorilla Safety’s fleet management system is available for iOS and Android devices

Gorilla Safety is developing an automated write up process for when drivers operate outside safety and compliance parameters. An instant notification would be sent to the fleet manager, who then would choose one of three possible responses to streamline the process.“If you give some type of alert or notification in the cab that changes behavior,” he says. “That is the way we are all wired. It is aggravating to hear a beep, and you will be conscious of that.”

The manager could press option #1 to write up the driver, option #2 to ignore it and type in notes to explain why, and option #3 to train the driver. Currently, the training would be a text or Word document explaining the company policy to the driver, says Mark Walton, co-founder of Gorilla Safety.

“We want to make a manger’s life as easy as possible,” he says.

About Vigillo

Founded in 2007 by a team of talented statisticians and nimble software engineers, Vigillo specializes in translating copious and complex data into simple, accurate, and usable CSA analytics and interactive dashboards. Operating with the philosophy “if you can measure it, you can manage it,” Vigillo leads the industry in visionary data-based solutions for fleet safety and business compliance in commercial transportation.  For more information on Portland, Oregon-based Vigillo, visit

Press Release from American Trucking Associations a few moments ago.

ATA Congratulates Elaine Chao on Nomination as Transportation SecretaryFederation Looks Forward to Working with New Administration on Safety, Infrastructure

Arlington, Va.  – Today, American Trucking Associations President and CEO Chris Spear praised President-elect Donald Trump’s choice of former Secretary of Labor Elaine Chao to be the next Secretary of Transportation.

“I had the privilege of serving with and working closely with Secretary Chao during my time at the Department of Labor, and I am extremely pleased that she will be taking on this new challenge,” Spear said. “President-elect Trump could not have picked a more qualified, experienced and dedicated individual to serve in this important role.

“From her experience as Deputy Transportation Secretary under President George H.W. Bush, Secretary Chao understands the issues we face as we try to keep America’s freight moving safely and efficiently,” he said. “We are eager to support her as our country and our industry work to improve our roads and bridges, improve safety, and harness the potential that emerging technologies have to continue to move our country forward.”

Spear served as Assistant Secretary of Policy at the U.S. Department of Labor from 2001-2004.

American Trucking Associations is the largest national trade association for the trucking industry. Through a federation of 50 affiliated state trucking associations and industry-related conferences and councils, ATA is the voice of the industry America depends on most to move our nation’s freight. Follow ATA on Twitter or on Facebook. Trucking Moves America Forward

Read about Ms Chao at

This week, Vigillo released its newest product in the CSA Daylight Suite, the CSA Driver Scorecard e-mails.  Vigillo CSA Subscribers can now have Vigillo auto-send each of their drivers a monthly snapshot of their individual driver CSA Scores (DSMS).

Pushing information directly to your drivers is a great way to keep everyone focused on the impact each driver has on your carrier CSA Scores.

Contact your account manager to have this new service turned on for your account.