Telematics data provides insight into vehicle performance, location and driver behavior. It also helps with communication and routing, as well as vehicle status, performance and speed monitoring – all of which work to promote effective and efficient fleet management.

But what other insight and benefits can telematics data deliver?

We group the value of telematics data into three areas: to inform strategic decisions, optimize fleet operations (including safety) and improve customer service. Combined, these three uses give fleet operators a competitive edge – one that delivers cost savings, drives customer loyalty and protects company reputation.

Where and How Can You Maximize Telematics Data?

Vehicle Utilization Reports for Purchasing Plans

Telematics data provides vehicle utilization reports, helping fleet managers understand which vehicles are being over or underutilized. Overutilized vehicles indicate a need to buy more of a specific type of vehicle, so that the fleet can keep up with usage while minimizing wear and tear on the current fleet. Underutilized vehicles don’t fit the needs of the fleet or the company’s customers and are thus wasting money. These utilization reports are useful for informing buying and selling decisions – helping right-size the fleet for business and logistics operations.

Fleet Productivity and Real-Time Vehicle Location Tracking

With real-time GPS data, drivers can lessen traffic delays. Fleet operations managers can give new or extra site visits to the nearest vehicle and tell the driver the most efficient route to get there.

And by knowing the exact location of every vehicle at any time, fleet and operations managers can make routing adjustments on the fly –adjusting to changes in traffic, breakdowns, difficult weather conditions and other impacts on their initial plan for the day. Through this, they can switch resources around to ensure deliveries reach customers when they need to. Plus, they keep clients informed about their delivery’s estimated time of arrival, increasing customer satisfaction through better customer service.

Administration Costs

Telematics data simplifies administration and compliance. Through Electric Logging Device (ELD) data and automated mileage expense reports, companies are able to reduce manual administration and reporting. Telematics data also supports tax compliance reporting.

Fuel and Maintenance Costs

More efficient routing reduces the number of miles traveled, in turn reducing fuel consumption and wear and tear. Carbon emissions then fall, reducing the fleet’s carbon footprint. Tracking driver behavior also identifies areas of waste – such as long periods of engine idling, harsh braking or rapid accelerating – all of which helps further reduce fuel costs.

Telematics data also provides warnings about mechanical problems and maintenance needs, removing the need to rely on drivers to report them – with alerts coming from mileage, engine use and diagnostic codes. This cuts down the risk of breakdowns, unplanned downtime and disruptions to customer service. Couple this with driver behavior data to track wear and tear in detail, and preventative maintenance planning becomes efficient and effective.


Addressing and mitigating unsafe driving behaviors such as speeding, harsh braking, hard cornering, tailgating and distracted driving helps with fleet safety and fleet risk management. Telematics data gives fleet managers the information to coach drivers on safer driving, both on ad hoc items and as part of a continuous improvement program. Accident alerts for FNOL management and emergency aid also come from telematics data. Additionally, telematics data assists with accident reconstruction, helping insurance claims determine liability and identify drivers who aren’t at fault.

Leverage Telematics Data to Improve Fleet Safety

By aggregating and combining data from telematics, sensors, training records, MVRs and other sources, companies can receive better insight into four key risk management areas:

“Is my risk profile going up or down?”

“What high-risk behaviors are common in my business?”

“Which drivers are the highest risk and most likely to have a claim?”

“What incidents are happening right now that I need to respond to?”

Companies can answer these questions by leveraging solutions that remove all the irrelevant data noise – a common problem with telematics systems. This provides the fleet management team with clear FNOL alerts that they need to take charge of. It also provides sharp insight into their fleets’ risk, allowing them to deploy resources to address the issues and improve safety ASAP.

To learn more about how you can leverage our solutions at SambaSafety to get more out of your telematics data, fill out our form to schedule a demo with one of our data insight experts below.