There is no shortage of benefits when choosing to implement continuous driver monitoring alongside telematics.
According to the former Vice President, Safety & Risk of a major services delivery company, one of the most positive outcomes he has seen surrounded decreased insurance rates. “I presented the underwriter with a solid management system when it came to fleet safety, which included telematics and continuous monitoring. I was pleased to renew at favorable rates, especially in today’s environment. A good safety program can go a long way in keeping loss ratios down.”
Alongside the implementation of both continuous driver monitoring and telematics comes rudimentary best practices to ensure full optimization.
Best Practices of Telematics with Continuous Driver Monitoring
In order to fully take advantage of both systems and ensure you are receiving the most visibility into your driver population, be sure you are utilizing these best practices:
- Let the technology work for you. With continuous driver monitoring, updates are pulled automatically and alerts are pushed to you to ensure full visibility, closing the visibility gap. Long gone are the days of attempting to standardize and make sense of state-to-state Department of Motor Vehicle.
- Ensure your insurers know of your safety efforts. Insurers do care and take into account the comprehensive safety programs and tools a company employs. Bring the cohesive use of telematics with continuous driver monitoring to your insurance provider’s attention, as discounts can often be rewarded to companies for their enhanced safety efforts.
- Tell your drivers of your telematics and continuous driver monitoring usage. Many drivers on the road today who are using telematics and continuous driver monitoring consider both technologies to be “big brother.” Sit down with those drivers and explain the advantages that come with both technologies as well as why you are using the programs to enhance driver safety. Upon telling your drivers about this technology, see if you notice The Hawthorne Effect, the psychological principle that if you tell someone they are being monitored, behavior tends to improve, at work over an incremental period.
- Don’t let risky behavior go uncorrected. Having all of this information at your fingertips is simply not enough if you do not act upon it. Instead, utilize your safety policy to create parameters surrounding use of data gathered through telematics and continuous driver monitoring to keep your company protected and your most high-risk drivers off the roads.
- Have an intervention program in place. Ensure your team has a proper strategy in place to intervene with at-risk drivers before they become disqualified. Whether that be in-person training, online courses or written notice, companies need to ensure they are in front of at-risk drivers to help with overall employee retention.
- Understand that telematics alone is not enough. Telematics and GPS data allow for monitoring of individual driving habits on the clock – consider the information you are missing out on off the clock, whether it be a fender-bender or a DUI. Know that telematics alone will not help you close your visibility gap and be sure to utilize continuous driver monitoring for the blind spots your business faces.
Don’t Squander Your Safety Efforts
At the end of the day, all efforts and investments focused on improving safety will result in fewer violations, the proper credentials and licensing, leading to the most important outcome for your business – reduced crashes. Continuous driver monitoring can work seamlessly alongside telematics to observe all trends independent of the technology that drives them, allowing you to make informed decisions with the most comprehensive data available.
To learn more about how driver risk management best practices can improve your safety efforts , download our white paper.