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FMCSA UPDATE: THURSDAY 12/8/2016

December 8, 2016

Steve Bryan

We are noticing quite a lot of Clean Inspections and we are not yet sure these are all correct. In the past, during Compass Portal data outages, we have first seen inspections recovered as Clean inspections initially but then later become populated with their true violations so please keep an eye out for that.

We are still having problems with accessing some DOT accounts and we still have reports of customers with problems accessing Compass Portal although it appears to be improving

Contacting the FMCSA: If you are still having problems logging into Compass Portal the most immediate way to get help from the FMCSA is through their Chat system at:

  • https://ask.fmcsa.dot.gov/app/chat/chat_launch

Here are some other direct links to FMCSA Support:

  • https://ask.fmcsa.dot.gov/app/home
  • https://ask.fmcsa.dot.gov/app/ask
  • https://www.fmcsa.dot.gov/mission/field-offices

FMCSA Contact Center support number:

  • 1-800-832-5660

The remaining issues from yesterday such as Portal CSA Scores, L&I API etc. are not addressed yet although the FMCSA are actively working on these issues and we will keep you updated