National OnDemand Cut Vehicle Incidents by 87% with SambaSafety

Industry

Construction

Challenge

As National OnDemand experienced significant growth, the complexity of managing a large and geographically dispersed fleet intensified. Manual processes for tracking driver licenses, assessing CSA scores and administering safety training led to operational inefficiencies and left the organization exposed to compliance risks. The absence of continuous visibility impeded timely intervention and hindered the delivery of targeted, regulatory-driven training, challenging the company's commitment to maintaining best-in-class safety standards across its entire driver base.

Results

By implementing SambaSafety's automated monitoring and training solutions, National OnDemand achieved an 87% reduction in vehicle incidents over a period of less than three years, with incident counts dropping from 117 to 15. This operational transformation also yielded a 4% year-over-year decrease in insurance costs. Enhanced safety awareness and streamlined compliance procedures contributed to improved employee retention, organizational reputation, and a scalable framework for future growth.

Key Products

License & CSA Monitoring, Custom Risk Scoring, Online Driver Training

87%

Reduction in vehicle incidents

Lowered Insurance Costs YoY

I just see us continuing to evolve together. I don't see our relationship changing; it's now been five years I've been working with SambaSafety in total, and you haven't let me down yet.

Matt Rehlander

Senior Director of EHS & Compliance @ National OnDemand

About National OnDemand

National OnDemand is a multi-company communications construction firm providing utility, aerial, underground, and in-home installation services for major communication and utility companies across the United States. With a fleet of over 400 drivers and an expanding footprint, the company is committed to robust safety and compliance protocols.

The Challenge

National OnDemand, a leading multi-company communications construction firm serving major utility and communications providers nationwide, faced mounting challenges as its fleet surpassed 400 vehicles. The organization's rapid growth introduced significant complexity in ensuring fleet safety, regulatory compliance, and risk mitigation. Relying on manual processes made it increasingly difficult to monitor driver credentials, proactively manage risk profiles, and deliver timely, targeted training—all critical for regulatory adherence and operational excellence.

The Solution

Seeking a comprehensive and scalable solution, National OnDemand evaluated industry options and selected SambaSafety's integrated risk management platform. The platform's automated license monitoring, advanced risk scoring, and robust online training modules provided a unified framework to manage compliance and safety across drivers and non-driving staff. The mobile app's accessibility proved essential in facilitating training for field-based drivers, as highlighted by Matt Rehlander, Senior Director of EHS & Compliance: "We use the mobile app quite a bit, which helps because not all of our drivers are available to sit in front of a computer for training." Over five years of partnership, National OnDemand has continued to expand its use of SambaSafety's evolving suite of tools, reinforcing its commitment to proactive fleet risk management.

The Results

The deployment of SambaSafety's risk management solutions has produced transformative results for National OnDemand. Vehicle incidents plummeted from 117 to 15 in fewer than three years, marking an 87% reduction and a significant enhancement in operational safety. Insurance costs decreased by 4% year over year, driven by improved risk profiles and incident prevention. The organization now benefits from real-time compliance insights, streamlined training delivery and heightened safety awareness among its workforce, supporting both employee retention and National OnDemand's reputation as a safety-first industry leader.

The safety transformation was so significant that it earned Senior Director of EHS & Compliance, Matt Rehlander, recognition as 2024 Safety Professional of the Year, and SambaSafety was a big part of that success.

As National OnDemand expands into new states, the company plans to deepen its SambaSafety integration with advanced LMS connections, telematics data, and reporting dashboards to support their commitment to continuous safety improvement.