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Driver Recruitment and Retention: Where the Industry Stands Now

Tiffany Houkom

image of delivery driver for blog covering driver recruitment and retention

The pressure to find and keep good drivers has not eased, but the story behind it has changed. For years, the conversation centered on a single question: is there a driver shortage or isn't there? That framing is now too simple. A recovering freight market, a shrinking pool of eligible drivers, and a workforce carrying record levels of stress are colliding at once, and the fleets pulling ahead are the ones treating recruitment and retention as a single, connected strategy rather than two separate problems.

The data tells the story.

Is the driver shortage still the story?

For most of the last decade, "driver shortage" was the industry's default explanation for its labor challenges. That is no longer where the conversation sits. In the American Transportation Research Institute's recent Top Industry Issues report, driver shortage fell out of the top 10 concerns entirely. It landing among "emerging issues", sitting behind top concerns like the economy, lawsuit abuse reform, and insurance costs.

That doesn't mean the problem is solved. It means the framing has shifted. The issue is less about the raw number of licensed drivers and more about how many are qualified, available, and willing to stay. This now becomes a recruitment and retention question, not a headcount one.

The eligible driver pool is shrinking

The more urgent development is not demand. It is supply, and specifically, a wave of federal enforcement that is removing eligible drivers from the road.

Four Federal Motor Carrier Safety Administration actions are reshaping driver qualification at the same time:

Individually, each is manageable. Together, they represent a permanent change in how driver qualification is verified and maintained. The FMCSA estimates that 97% of the roughly 200,000 non-domiciled CDL holders nationwide will not qualify under the new standard.

These actions do not just add paperwork. They pull drivers out of service, sometimes mid-route and with little warning, in an already tight labor market.

For anyone responsible for recruitment and retention, the takeaway is direct: the drivers you already have are harder to replace than they were a year ago, which raises the stakes on keeping them.

Turnover risk is climbing as freight recovers

To understand why turnover is rising, it helps to understand where the freight market has been. Freight volumes and the rates carriers can charge move in cycles. Coming out of the pandemic-era shipping boom, the industry entered a prolonged downturn, often called a freight recession, in which too much trucking capacity chased too little freight. Rates fell, margins tightened, and drivers largely stayed where they were because opportunities elsewhere were scarce.

That's now shifting. As freight demand recovers and capacity tightens, drivers have options again, and more of them are willing to move. According to the Spring 2026 Truck Driver Survey from People. Data. Analytics. (PDA), a record 58.1% of drivers said they were looking for a new job, up from 46.8% a year earlier.

This is the pattern fleets need to plan around. Turnover tends to spike precisely when the market recovers and replacement becomes most expensive. Waiting to address retention until drivers start leaving means addressing it at the worst possible moment. For the trucking segment specifically, our truck driver retention strategies go deeper into holding onto drivers through that pressure.

Why drivers actually leave

When drivers explain why they leave, the answers are remarkably consistent, and they're not only about pay.

In Commercial Carrier Journal's 2025 What Drivers Want survey, 73% of drivers cited a lack of respect as a top reason fleets struggle to attract and keep drivers, second only to pay. Recognition carries similar weight. According to the Society for Human Resource Management, companies with strong recognition programs see 31% lower voluntary turnover.

Drivers tend to stay where they feel valued and treated consistently. That is a low-cost lever compared to sign-on bonuses, and a more durable one.

The hidden link between driver wellbeing and retention

The newest and most important shift in this conversation is the recognition that driver wellbeing and road safety are no longer separate from retention; they're the same issue.

Burnout across the U.S. workforce has reached a six-year high, according to Aflac's 2025 WorkForces Report, with 72% of employees reporting moderate to very high stress and heavy workloads cited as the top driver. That stress doesn't stay home. A Geotab study found that 68% of drivers say workplace stress negatively affects their driving, and 78% believe stress and mental health contribute to roadway risk. The driver most at risk is not always a professional driver; it is anyone who gets behind the wheel on the clock.

SambaSafety's own analysis reinforces how tenure and risk interact. In a Time in Role analysis of more than 120,000 professional drivers, the highest-risk window was not the first six months on the job, as many assume, but the 24-to-36-month mark, where familiarity gives way to complacency. Drivers with five to 10 years of experience were significantly safer than those with fewer than five years in the same role. The implication for retention is clear: keeping experienced drivers does not just save hiring costs, it keeps your safest drivers on the road, and it means re-engaging drivers around the two-to-three-year mark before complacency sets in.

>>> See the full data behind this and other risk trends in our 2026 Driver Risk Report.

Fleets that support the whole driver, not just the driving behavior, are the ones seeing sustainable improvement. Addressing stress, workload, and engagement is now part of both the safety strategy and the retention strategy. For the specific tactics that put this into practice, checkout our guide on developing driver retention strategies aimed at reducing turnover.

The cost of getting it wrong

Turnover is expensive, and the cost is climbing. PDA research estimates the cost of losing a single driver at about $13,000, and that figure captures only the direct expense. It does not account for lost route knowledge, strained customer relationships, or the added risk that comes with putting less-experienced drivers behind the wheel.

That last point matters most for safety leaders. Turnover and safety risk compound each other. When experienced drivers leave, they are replaced by newer drivers who carry higher risk during their first months in a role, right when the fleet can least absorb it. In a market where every qualified driver is harder to replace, retention is not just a workforce strategy. It is a risk management strategy.

Ready to turn these insights into action? Download our guide, Mastering Driver Retention, for a practical look at what drives turnover and the strategies proven to improve retention.

Frequently Asked Questions:

Is there still a driver shortage?

The framing has shifted. In ATRI's most recent Top Industry Issues report, driver shortage fell out of the top 10 concerns entirely, ranking below issues like the economy, insurance costs, and lawsuit abuse reform. The more pressing challenge is a shrinking pool of qualified, eligible drivers, driven largely by federal enforcement actions, combined with rising turnover as the freight market recovers.

Why is driver turnover rising again?

As freight demand improves and capacity tightens, drivers have more options. The Spring 2026 Truck Driver Survey from PDA found a record 58.1% of drivers looking for a new job, up from 46.8% a year earlier. Turnover tends to climb when the market recovers, which is also when replacing drivers is most expensive.

What do drivers want most from an employer?

Consistently, drivers cite respect, recognition, and reliable communication alongside pay. In CCJ's 2025 What Drivers Want survey, 73% named a lack of respect as a top reason fleets struggle to attract and retain drivers.

How are federal regulations affecting the driver pool?

Several FMCSA enforcement actions, including stricter non-domiciled CDL rules and renewed English Language Proficiency enforcement, are removing drivers from service and narrowing who qualifies to drive commercially. The FMCSA estimates 97% of current non-domiciled CDL holders will not qualify under the new standard.

How does driver retention connect to safety?

Newer drivers carry higher risk during their first months in a role, so high turnover continually reintroduces risk. Retaining experienced drivers keeps your safest, most tenured drivers on the road, though research also shows a complacency risk around the two-to-three-year mark that re-engagement and refresher training can address.

 

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