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SambaSafety Customer Portal

Your one-stop for all the latest SambaSafety news and information, along with quick access to your data and platforms.

 

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Looking for Support?

Check out our extensive Knowledge Base for answers to the most frequently asked questions, such as:

 

Still can't find the answer to your question? Contact SambaSafety Support directly at success@sambasafety.com

Introducing Success Plans: Support Designed for You

We're expanding our customer support offerings to better serve your unique needs. Your current support stays exactly as it is, and you now have the option to access additional resources and strategic guidance tailored to your organization.

 

Select the plan that matches how you work:

  • Core (included in your subscription): The support you know, including email support, knowledge base access, and same-day case processing
  • Enhanced: Adds priority case processing, custom training sessions, and premium reporting
  • Preferred: Includes dedicated support channel, Technical Account Manager partnership, and expert consulting hours
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SambaSafety Verified Program

The SambaSafety Verified Program is an accreditation program that helps eligible fleets demonstrate their dedication to reducing driver risk and using that commitment to help negotiate better insurance outcomes. Whether your fleet is fully insured, self-insured, or part of a captive group, SambaSafety Verified gives you the credentials to back up your safety story.

SambaSafety Verified

For fleets that are committed to being a safer fleet by actively engaging with the SambaSafety Platform and monitoring driver Motor Vehicle Records (MVRs) as a core part of their safety program.

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SambaSafety Verified+

For fleets that are going beyond the baseline to actively reduce fleet risk by meeting all Verified criteria and ranking in the top 50% of most-improved MVR violation frequency among Verified program participants.

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SambaSafety Verified Elite

For fleets that are among the top safest fleets on the SambaSafety Platform, demonstrated by meeting all the Verified criteria and ranking in the top 10% of SambaSafety customers with the lowest MVR violation frequency.

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Fleet Risk Management Academy

"No one offers a degree in this. I had to learn on the job."

 

We've heard that from fleet and safety leaders for years. So, we built something better.

 

The Fleet Risk Management Academy (FRMA) is a structured, peer-reviewed, multi-level curriculum developed with industry experts for fleet and safety professionals at every stage. Whether you're a seasoned fleet director or stepping into a safety leadership role for the first time, this curriculum has something for you. Courses cover everything from fundamental daily management practices to culture-building to advanced fleet risk strategy.

 

We know many of you are juggling manual, time-consuming processes while trying to bring more automation into your organizations. Plus, keeping up with ever-changing regulations, and in many cases, doing it all with limited resources. This curriculum was built with all that in mind. Each course offers step-by-step guidance, interactive tools, downloadable resources and workbooks, and best practices that can help you move your organization further toward a proactive safety culture.

 

To make it as accessible as possible, we're offering the full Level 100 Foundations course completely free. 

 

Featured Webinar: The Supreme Court Freight Ruling Every Fleet Should Know

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Join us on September 2nd at 1:00 PM ET/10:00 AM PT for a customer-only conversation with industry experts, John Diana, Steve Wilhelms, and Brian Hammer, to go deeper on what the Montgomery v. Caribe ruling means for your business specifically. Register and submit your questions. This session is built to answer them live.

You'll walk away with:

  • A clear picture of what brokers are evaluating post-ruling, and why
  • What documentation actually holds up under this new scrutiny
  • A practical framework for building, improving, and proving a safety record
  • Direct answers to your questions from our panel of experts

Interested in watching a previous webinar? You can find them all here.

Featured Content: January-July 2026 Product Recap

Learn About Our Latest Feature Enhancements

The first half of 2026 brought meaningful advances to help you monitor risk more precisely, train drivers more effectively, and assess compliance with greater confidence. New AI capabilities, expanded training content, and smarter reporting workflows make it easier than ever to stay ahead of risk, no matter your role. See what's new for safety leaders, fleet managers, underwriters, and risk professionals

 

Enhancements include:

  • AI-Generated Risk Summaries
  • Injury Prevention Training Curriculum
  • Pre-Built & Custom Learning Paths
  • Improved Monitoring & Reporting
  • CDLIS & MVR Data for Risk Assessment
  • And More!

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Featured Case Study: National OnDemand

National OnDemand, a multi-company communications construction firm working across the United States, achieved an 87% reduction in vehicle incidents with SambaSafety.

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"We use the mobile app quite a bit, which helps because not all of our drivers are available to sit in front of a computer for training."

- Matt Rehlander
Sr. Director of EHS & Compliance
National OnDemand