How Commercial Auto Insurers Are Putting Telematics Data to Work
Auto insurance has emerged as a leading driver of inflation, contributing significantly to the rising cost of living. Over the past decade,...
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Commercial Auto Insurance Trends: The Rise in Distracted Driving, Operational Challenges and More
The commercial auto insurance industry is facing several ongoing problems that are causing some significant and costly challenges in 2023. From the...
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The Importance of Providing a Seamless Digital Experience for Auto Insurance Customers
There are countless pressures currently affecting auto insurance rates – from rising gas prices, extreme weather conditions and supply shortages to...
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Overcoming Underwriting Challenges: Hitting a “Hole-in-One” at Rate Call 1
As the insurance industry shifts to stay relative and profitable amongst growing competition and tight margins, the bar for carriers seems to be set...
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The Secret’s in the Numbers: How Top Insurers are Leveraging Data to Gain a Competitive Advantage
Customer churn can cost as much as $470 billion in premiums globally. Between rising auto insurance premiums and the need to offer a seamless...
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How Insurers Can Stay Competitive When They Can’t Compete on Price
Auto premiums have been steadily rising for years, and 2023 is shaping up to be no different. In fact, rates are projected to rise 12% in 2023...
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Engaging Your Insurance Consumers in the Digital Age
In today’s day in age, a digital and automated environment is the norm. In fact, 51% of consumers report that they would be less loyal if the digital...
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A Bird’s-Eye View of the Insurance Customer Experience
The experience that you offer your customers is what can make or break your success in the insurance industry, and given the current state, there is...
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How Can Insurers Overcome Change Management Challenges?
Change is inevitable and necessary in the insurance space to remain competitive. Through conference sessions, various media outlets and even speaking...
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